Our Story

    Built for the People Who Care for Seniors

    JoyLiving is on a mission to free senior living staff from the phone — so they can spend more time with the residents who need them.

    Why We Exist

    Loneliness is a crisis. Connection is the cure.

    Research shows that roughly 25% of older adults are socially isolated, with 43% reporting persistent feelings of loneliness. These aren't just sad statistics — isolation meaningfully shortens lives and degrades quality of life.

    ONSCREEN was founded to fight that. We started with a deceptively simple idea: make video calling as easy as watching TV, so seniors and their families could stay close regardless of distance.

    That same empathy for the senior living space shaped JoyLiving — an AI voice platform built to handle every call, every maintenance request, every family inquiry, 24 hours a day. When phones stop piling up at the front desk, staff can actually be present with residents.

    25%

    of older adults are socially isolated

    43%

    report persistent feelings of loneliness

    24/7

    AI coverage — no call goes unanswered

    70%

    of calls resolved without staff involvement

    The Team

    People who care, building tools that care

    Our founders share a passion for innovation and a common goal: help seniors live happier, more connected lives.

    Costin Tuculescu

    Costin Tuculescu

    CEO & Co-Founder

    Costin has spent over a decade building technology that connects people. He founded ONSCREEN after witnessing firsthand how isolation affects older adults and believed technology could change that.

    Jerry Norton

    Jerry Norton

    CTO & Co-Founder

    Jerry leads our engineering and AI infrastructure. His background spans enterprise software, real-time communications, and machine learning systems purpose-built for scale.

    Andrew Blue

    Andrew Blue

    Operations & Co-Founder

    Andrew keeps things running smoothly — from community onboarding to customer success. He's the reason JoyLiving deployments go live on time and operators stay happy.

    Savannah Andriacco

    Savannah Andriacco

    Head of Client Services

    Savannah is the voice of JoyLiving for our senior living partners. She ensures every community gets the support, training, and attention needed to make their deployment a success from day one.

    Our Journey

    From a spark to a platform

    2020Founding

    ONSCREEN Is Born and Ignites the Spark

    During the isolation of the COVID-19 pandemic, ONSCREEN was founded with one idea: transform the television into the easiest possible video communication screen. We began initial development of the ONSCREEN Spark, and quickly launched for holiday sales on Amazon — beginning a period of fast learning. Early feedback revealed a deeper need among older adults — especially those with dementia or limited technical ability — and the company shifted its focus entirely toward senior care.

    2021–2022First Product

    ONSCREEN Spark and Learning from Real Customers

    The ONSCREEN Spark gave us the opportunity to discover an unserved market: family caregivers that were desperate for a solution to connect with their loved ones — but a simple solution didn't exist. We became committed to building this solution. This period was foundational — it gave us real-world signal to double down on developing specifically for seniors.

    Mar 2023Launch

    Senior Care Focus: ONSCREEN Launches JoyTV

    ONSCREEN launched its first TV-based senior communication device — with a fully integrated camera, far-field microphones, speaker, simple button for calling, camera shutter for privacy, and more. This product was the evolution of the Spark, which proved that families were yearning for a simpler way to stay connected with aging loved ones. Originally called Moment, the product has since been rebranded as JoyTV.

    Sep 2023AI Companion

    Joy, the AI Companion for Seniors is Born

    ONSCREEN introduced Joy — an AI companion built specifically for older adults. What began as a video-calling product started evolving into a broader platform for companionship, wellness check-ins, daily routines, reminders, and caregiver support.

    Jan 2024Award

    AARP AgeTech After Dark Winner — CES 2024

    ONSCREEN won the AARP AgeTech After Dark Pitch Competition at CES 2024, earning national recognition for our approach to accessible senior technology in front of the industry's most influential voices.

    Jul 2024Accelerator

    AARP AgeTech Collaborative

    Accepted into the prestigious AARP AgeTech Collaborative accelerator program, joining a select portfolio of companies defining the future of aging and senior care technology.

    Jan 2025Award

    Grand Prize: CTA Foundation Digital Health Innovation Challenge — CES 2025

    ONSCREEN won the Grand Prize in the Consumer Technology Association (CTA) Foundation's Digital Health Innovation Challenge at CES 2025 — recognizing how our platform's intuitive design and AI-driven functionality could serve both seniors and adults with intellectual and developmental disabilities (IDD). The company also secured its first senior living community contract and completed the Volunteers of America Community Health Incubator this year.

    Mar 2025Product Launch

    ONSCREEN Joy Comes to Tablets — iPad & Android

    On March 27, 2025, ONSCREEN launched the Joy app on the Apple App Store and Google Play Store, turning any existing tablet into a dedicated senior care device. Joy addresses caregiver shortages, loneliness, and isolation through auto-answered video calls, personalized AI check-ins, medication reminders, wellness engagement, real-time family alerts, and a digital photo frame when idle — all on hardware families already own.

    Sep 2025Product Launch

    JoyCalls Launches Nationwide — AI Companion by Phone

    Just in time for Grandparents Day, ONSCREEN launched Joy Calls — a friendly AI companion that checks in on seniors by phone, with no smartphone, app, or internet required. Joy delivers caring conversations, gentle reminders, and wellness check-ins to any mobile or landline, then sends caregivers a concise summary after each call. Joy speaks English, Spanish, Chinese, Vietnamese, and Romanian, bringing companionship to seniors in diverse communities across the country.

    2026Enterprise

    JoyLiving Enterprise Platform

    ONSCREEN evolved into JoyLiving — an enterprise communications and automation platform for senior living. The company launched JoyReceptionist, expanded deployments with operators including Asbury Methodist Village, and built integrations with TELS, Go Icon, WorxHub, PointClickCare, and Speak2.

    2026Award

    CTA Foundation Shalam Award — CES 2026

    ONSCREEN received the CTA Foundation John and Jane Shalam Award at CES 2026, recognizing our work in reducing isolation and loneliness among older adults through accessible technology.

    2026Intellectual Property

    Patents & Trademarks

    ONSCREEN secured U.S. Patent 12,652,369 covering automatic answering of video calls on television, and registered the JOY trademark for AI-powered senior care and companionship software.

    Industry Advisors

    Guided by the best in senior care

    Our advisory board brings decades of senior care, technology, and marketing expertise to every strategic decision.

    Erich Gazaui

    Erich Gazaui

    Senior Care Industry Expert

    CIO at Papa

    Jay Grant, MBA

    Jay Grant, MBA

    Senior Care Marketing Expert

    Former VP Marketing, GreatCall / Best Buy Health

    Kerry Burnight, PhD

    Kerry Burnight, PhD

    Nationally Renowned Aging Expert

    Author, Speaker & Founder of The Gerontologist, Inc.

    Ken Hayes

    Ken Hayes

    Technology Executive & Investor

    Numerous executive and entrepreneurial roles in tech

    As Seen In

    ForbesTODAYGMA

    Recognized by AARP AgeTech

    ONSCREEN won the AARP AgeTech After Dark competition in 2024 and was subsequently accepted into the AARP AgeTech Collaborative accelerator — one of the most prestigious programs in senior care technology. These recognitions reflect our commitment to building technology that genuinely improves the lives of older adults and the teams who serve them.

    Ready to bring Joy to your community?

    See how JoyLiving handles every call, every inquiry, every maintenance request — so your team doesn't have to.