JoyLiving for Senior Living
Resident Engagement That Meets Residents Where They Are
Meaningful connection should not depend on a resident being comfortable with an app, remembering a password, or waiting for a busy staff member. JoyLiving delivers approachable AI companions and agents through familiar devices—including the TV, tablet, and telephone—to help residents stay informed, engaged, and connected.
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Connection Should Be Easy to Access
Senior living communities work hard to create belonging, but connection can be difficult to deliver consistently at scale. Residents may miss activities, feel isolated between family visits, or need a simple way to ask everyday questions. At the same time, staff are managing countless conversations, requests, and follow-ups.
JoyLiving helps communities create more moments of connection without adding another complicated system for residents to learn.
How JoyLiving Helps
Four ways JoyLiving supports resident engagement and staff capacity.
A Friendly Conversation, Anytime
Residents can talk naturally with an AI companion designed to provide conversation, encouragement, and a welcoming presence throughout the day.
A Clearer Path to Community Life
Make it easier for residents to discover activities, events, dining information, announcements, and the people around them.
Simple Answers to Everyday Questions
Voice-based AI agents can help residents find information and complete routine requests using plain, natural conversation.
More Capacity for Staff
By handling common questions and routine interactions, JoyLiving helps staff spend more time on the human moments that need them most.
Built for the Interfaces Residents Already Understand
JoyLiving brings AI to familiar screens and conversations instead of asking residents to adapt to unfamiliar technology. Residents can engage through the television, a tablet, or a phone call—choosing the interaction that feels most comfortable to them.
- TV: a familiar, accessible screen in the resident's home
- Tablet: an intuitive option for touch and video interaction
- Telephone: a natural voice-first option with no app required
Operational Support That Extends Beyond Engagement
Case Study · Asbury Methodist Village
Resident connection and daily operations are closely related. When residents can easily ask questions and find what they need, communities can reduce friction for both residents and staff.
At Asbury Methodist Village, JoyLiving's AI receptionist handled more than 700 resident inquiries in one month. Seven in ten inquiries were resolved without staff intervention, including questions about maintenance, events, menus, and community updates.
Featured Resource
Watch: Resident Connection in Senior Living
Watch the LeadingAge California Tech Talk featuring leaders in senior living, aging services, and technology discussing practical ways communities can support resident connection.
Questions Senior Living Teams Ask
Create More Opportunities for Connection
See how JoyLiving can help your community make resident engagement easier to access, easier to sustain, and more supportive of your staff.
7-day free trial · No credit card required